A CRM built around how you sell and deliver.

Does BAYNARI build custom CRM systems?

Yes. BAYNARI designs and develops CRM systems from the ground up: companies, contacts and leads, a sales pipeline with stages you define, tasks and follow-ups, deals, projects, payments and recurring revenue, plus the dashboards an owner needs. BAYNARI runs its own operations on a CRM built exactly this way.

Who needs a custom CRM or internal system?

Sales-led and service businesses that track leads in chats and spreadsheets, teams that have tried a generic CRM and abandoned it, companies with a process that generic tools cannot model, and owners who want inquiries from their website to land directly in their pipeline.

What problems does a custom CRM solve?

• 01Leads lost between WhatsApp, email and personal notes.
• 02Follow-ups that depend on memory rather than a visible queue.
• 03No reliable numbers for pipeline value, win rate or cash collected.
• 04A generic CRM whose fields, stages and reports do not match the business.
• 05Website inquiries that never become tracked opportunities.

What does a BAYNARI CRM include?

• 01Companies, contacts and leads with duplicate detection
• 02A sales pipeline with your own stages and a Kanban board
• 03Tasks, follow-up reminders and an append-only activity timeline
• 04Deals, proposals, projects and delivery stages
• 05Payments, receivables and recurring revenue, kept per currency
• 06Role-based access for admins and team members
• 07Website inquiry intake with marketing attribution
• 08Optional per-user Gmail connection for mirroring client conversations, with every send a manual action

What is included in a CRM project?

• 01Sales and delivery process mapping
• 02Data model, pipeline stages and permissions in writing
• 03Interface design for desktop with usable mobile views
• 04Development on a secure authenticated foundation
• 05Import of existing leads and clients where agreed
• 06Dashboards with live aggregates, training and handoff

How is a CRM project delivered?

What can the CRM connect to?

• 01Your website's inquiry form, with source and campaign attribution
• 02Gmail (read-only sync and manual sending, connected per user)
• 03WhatsApp Business for click-to-chat and logged conversations
• 04Calendars and task reminders
• 05Accounting and invoicing exports
• 06Google Analytics and Search Console reporting for the business owner

Why build a CRM instead of subscribing to one?

Subscribe when a standard CRM fits your stages, language and reports. Build when you need Arabic-first screens, your own pipeline vocabulary, direct intake from your site, finance views in your currency, and no per-seat fees as the team grows. A custom CRM is also the natural hub for the other internal tools a company adds later.

Which businesses typically need a custom CRM?

• 01Agencies, studios and consultancies
• 02Real-estate and B2B sales teams
• 03Clinics and service providers with recurring clients
• 04Distributors and wholesalers
• 05Any company whose inquiries arrive through its website and WhatsApp

How do I start a CRM project?

Tell us how your leads arrive and where they get lost. CRM and internal systems are scoped under the published custom system starting price of 2,500 JOD. We usually respond within one business day.